top of page
  • WHERE ELSE CAN I BUY A MONKEYCYCLE BICYCLE?
    At this time only through our website
  • WHEN CAN I BUY MONKEYCYCLE BICYCLE?
    Now, as long as stock is available.
  • WHAT IS YOUR PRIVACY POLICY?
    View our privacy policy here
  • DO MONKEYCYCLE BICYCLES COME WITH A WARRANTY?
    Our system comes with a 3 year guarantee on all components (excluding tires and tubes) this excludes accidental damage and covers normal wear and tear only, 10 years warranty for the frameset.
  • DO YOU HAVE SPARE PARTS?
    Yes we cover the full range of parts
  • WHAT ARE THE PAYMENT OPTIONS?
    We accept all major credit cards and Paypal
  • HOW MUCH THE SHIPMENT WILL COST
    Shipping is built in
  • HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?
    Shipping is 5 -10 days ( when stock is available.)
  • HOW WILL I RECEIVE MY NEW MONKEYCYCLE?
    Your bike will be 70% assembled
  • WHAT KIND OF TOOLS DO I NEED?
    The only tools you will need are the tools supplied, and a Philip's/Pozidrive screwdriver
  • WHAT COUNTRIES DO YOU SHIP TO?
    Currently only to mainland USA
  • CAN I PICK UP MY MONKEYCYCLE?
    Currently delivery only
  • HOW DO I MAKE CHANGES OR CANCEL MY ORDER?
    Any requests to change or cancel an order require contacting a Customer Care associate as we begin to process orders immediately after they are placed. Contact us immediately and we will attempt to accommodate your request based on the status of your order.
  • WHAT ABOUT RETURNS?
    Please read our terms and conditions page here.

Frequently Asked Questions

Have a question? We are happy to help.

bottom of page