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Toll Free: 1-888-244-0347
  • WHERE ELSE CAN I BUY A MONKEYCYCLE BICYCLE?

  • At this time only through our website

  • WHEN CAN I BUY MONKEYCYCLE BICYCLE?

  • We are taking pre-orders now

  • WHAT IS YOUR PRIVACY POLICY?

  • View our privacy policy here

  • DO MONKEYCYCLE BICYCLES COME WITH A WARRANTY?

  • Our 926 system comes with a 5 year guarantee on all components (excluding tires and tubes)

  • DO YOU HAVE SPARE PARTS?

  • Yes we cover the full range of parts

  • WHAT ARE THE PAYMENT OPTIONS?

  • We accept all major credit cards and Paypal

  • DELIVERY & RETURNS

  • HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?

  • Shipping is 5 -10 days depending on country (post Kickstarter when stock is available.)

  • HOW WILL I RECEIVE MY NEW MONKEYCYCLE?  

  • Your bike will be 70% assembled

  • WHAT KIND OF TOOLS DO I NEED?

  • The only tools you will need are the Hex keys supplied.

  • WHAT COUNTRIES DO YOU SHIP TO?

  • We ship to all countries (except N.Korea)

  • HOW MUCH THE SHIPMENT WILL COST

  • Shipping is calculated at checkout

  • CAN I PICK UP MY MONKEYCYCLE?

  • Currently delivery only

  • HOW DO I MAKE CHANGES OR CANCEL MY ORDER?

  • Any requests to change or cancel an order require contacting a Customer Care associate as we begin to process orders immediately after they are placed. Contact us immediately and we will attempt to accommodate your request based on the status of your order.